Credit Cards

Setting Up Your New Card

• Activate Your Card
• Selecting your Credit Card
• Applying for your new card
• Understanding your credit and cash limit
• How can I cancel paper statements?

What's New?

• 28° Platinum Mastercard® Travel Insurance Offer
• The Zenpay Infinity Visa Rewards program has ended!
• The Zenpay GO Mastercard Rewards program has ended!

Transactions & Purchases

• Declined Transactions
• How do I change my PIN?
• Dispute a Transaction

Account Maintenance

• A new way to enjoy deals with your Zenpay GO Mastercard®
• Changing your credit card limit
• How can I temporarily lock my card?
• Appoint or Remove an Authorised Third Party
• Deceased Account Closure
• How do I check my balance or available credit?

See all 15 articles

Paying Your Account

• How can I make payments?
• How your payments are allocated
• Managing your repayments
• Paying your account FAQs
• Cancel a Direct Debit
• How long after I make a payment will it take for it to show on my balance?

See all 10 articles

Missing Payments and Payment Refunds

• Find a Missing Direct Debit Payment
• Find a Missing Cash or Cheque Payment
• Find a Missing BPAY Payment
• Request a refund